Introducing our Division
Trainings

 Our trainings are impeccable
and will enable you to climb higher



remember to see
the trainings about
ORGANIZATION

Those who succeed are those
who know
to 'organize themselves'

Our job :
to improve you.



We send our high level trainers, to improve individual individual and collective effectiveness.

In big companies, and in the State administrations.

In all countries.

We install competence, efficiency, in a sustainable manner.

THE OVERALL PERFORMANCE
DEPENDS ON THE TRAINING
OF EACH ONE
FROM THE BOTTOM UP

_
  1. THIS IS ONE OF THE THREE DIVISIONS OF THE COMPANY

    The other two are “ Studies ” and “ Projects ”.
  2. THE DIVISION “ TRAININGS ” BUILDS TRAININGS

    A “ Training  ” is built by a certified process, in four phases :
    ■ evaluation
    ■ development
    ■ dissemination
    ■ marketing
  3. The “ evaluation ” phase delivers the following results :

    ■ customer goals and expectations (real projects for trainees, messages, desired progresses)
    ■ technical constraints (course language, place, agenda)
    ■ practical desired
    ■ Service Level Agreement (SLA)
    ■ articulation with other courses
  4. The “ development  ” phase delivers :

    ■ course content (the material, divided into modules)
    ■ duration (conference a few hours, over three days, over five days, or other period)
    ■ course form (style, charter, quality standards)
    ■ documentation of the teacher (timing, examples, frequently asked questions)
    ■ documentation of trainees (course material, exercises, corrections)
    ■ evaluation to the customer’s use (course evaluation, trainees assessment)

    Then the course goes to the “ regular updates, ” process, and to the process “ continuous improvement  ”.

    The “ regular updates ” process reviews the content of the course, each quarter.

    It compares the worldstate of the art with the subject of the course. It updates the training, with technical and scientific progresses on the subject.

    It updates the knowledge base “ examples of experiences ”.

    The process “ continuous improvement ” reviews the form of courses, each quarter.
    It provides the course translated to other languages.
  5. The “ diffusion ” phase delivers :

    ■ choice of teacher who will give this training
    (he will be assisted by other teachers, as needed))
    ■ course logistics
    ■ budgetary plan
    ■ technical monitoring
  6. Phase “ marketing ” delivers :

    ■ installation of the course in the course catalog
    ■ installation of a presentation of the course in the website
    ■ construction of a summary of the goals and benefits of the course
    ■ translation in different languages

_
Trainees involved:
each course is designed for the right profile of trainees _
Each one"climbs"
by its own curve



THE QUALITY CHARTER

  1. Teachers
    ■ All teachers are our permanent employees ;
    no “  independent trainer  ”,
    and no beginner

    ■ our teachers are doctoral level, and multilingual

    ■ our professors live in different countries. They travel to give classes in the client’s country

    ■ all teachers’ fees (travel, stay, insurance) are at our expense. The customer does not pay any additional charges, allowing exception.

    ■ each teacher receives critical teaching by peers

    ■ each teacher introduces the course to colleagues, before and after diffusion

  2. Confidentiality
    ■ we do not distribute any sensitive information about our customers

    ■ we do not give references of our customers (companies, administrations, training centers)

    ■ we do not distribute the name of our trainees

  3. Governance
    ■ the Training Division is managed according to the CMMI principles

    ■ the client may request special adaptations

    ■ the client is the ultimate decision-maker
_



The areas of training we give,
in 15 countries :

■ the « ITSM diamond »

This universal amazing diagram
explains everything :
activities, budgets, business, communication, documentation, management, organization, projects, processes, quality, requirements, ressources, roles
CMMI, ITIL, PMO, IS


■ benchmarking

Let us look at each other,
but secretly


■ changes

Mandatory
and complicated


■ client relation

Your clients
should "love you"


■ collaboration

Become effective
but in group


■ communication

Become fluid
but in group


■ conflicts

Signs of life,
therefore must be managed


■ finance

From very simple level
to very complex levels


■ governance

Fluidify, control, optimize, make the management of information systems (and projects) to be more open / transparent / collaborative


■ information systems

IS :
All decisions,
all actions are based on it


■ Information Technology

Methods, architectures, networks
programming
internet, Big Data
(and the projects)


■ leadership

Your job ?
it is obvious !
it is
to "give success to your teams !!! "


■ marketing

Know to seduce, "constantly"


■ organization

Those who succeed, are those
who know "to organize themselves"


■ personal effectiveness

Improve the person
and its results


■ politics

There are
"what we do"
and
"what we make believe"


■ projects

Make your projects
"successful"


■ quality

To succeed "constantly",
improve
"everything, and everybody"


■ risks

To succeed "for a long time",
think about it "constantly"


■ sales

To sell "constantly"
improve "concepts" and "practice"


■ security

Do not confuse « risks »,
and « security »


■ strategy

The major theories,
to lead your business
to success>


■ team management

Become an
« excellent » manager


■ upper management

Become an
« excellent » manager


■ a language in 3 weeks

Become business bilingual,
without magic,
in 3 weeks


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