The areas of training we give,
in 15 countries :

■ the « ITSM diamond »

This universal amazing diagram
explains everything :
activities, budgets, business, communication, documentation, management, organization, projects, processes, quality, requirements, ressources, roles

■ benchmarking

Let us look at each other,
but secretly

■ changes

and complicated

■ client relation

Your clients
should "love you"

■ collaboration

Become effective
but in group

■ communication

Become fluid
but in group

■ conflicts

Signs of life,
therefore must be managed

■ finance

From very simple level
to very complex levels

■ governance

Fluidify, control, optimize, make the management of information systems (and projects) to be more open / transparent / collaborative

■ information systems

IS :
All decisions,
all actions are based on it

■ Information Technology

Methods, architectures, networks
internet, Big Data
(and the projects)

■ leadership

Your job ?
it is obvious !
it is
to "give success to your teams !!! "

■ marketing

Know to seduce, "constantly"

■ organization

Those who succeed, are those
who know "to organize themselves"

■ personal effectiveness

Improve the person
and its results

■ politics

There are
"what we do"
"what we make believe"

■ projects

Make your projects

■ quality

To succeed "constantly",
"everything, and everybody"

■ risks

To succeed "for a long time",
think about it "constantly"

■ sales

To sell "constantly"
improve "concepts" and "practice"

■ security

Do not confuse « risks »,
and « security »

■ strategy

The major theories,
to lead your business
to success>

■ team management

Become an
« excellent » manager

■ upper management

Become an
« excellent » manager

■ a language in 3 weeks

Become business bilingual,
without magic,
in 3 weeks

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