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Vocational trainings
on Conflicts
Learn to manage
human violence
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remember to see
the courses on
"projects"
human violence
remember to see
the courses on
"projects"
Overall goal of these vocational trainings :
Conflicts, "it’s normal".
They are universal.
The
collaboration
Become effective
but in group
and the
risks
To succeed "for a long time",
think about it "constantly"
involve their management.
Do not confuse conflict and violence.
Since every relationship leads to conflicts
you will learn to
■ see a conflict aproaching
■ know how to manage conflicts
■ extract lessons from it
… because the conflict is one of the engines of progress !
but in group
think about it "constantly"
AS CONFLICTS ARE INEVITABLE :
YOU MUST MANAGE THEM
_
- A CONFLICT IS
■ opposition between persons or entities
■ balance of antagonistic powers, violent
■ the result of a struggle between "competing interests".
… the war … sometimes
… a disaster … often
● How to analyze each one ???
● How to manage the hate ??? - CHARACTERISTICS OF A CONFLICT
A conflict begins with a "conflict situation" before the conflict.
Conflict is emotionally charged
■ agressivity
■ anger
■ disgust
■ frustration
■ hate
■ mistrust
■ fear
■ resentment
■ sadness
■ violence
The conflict is
■ a state of contradiction
■ or cons-indications
■ or incompatibilities
These incompatibilities paralyze IT, complicate the work of business, increase costs
● All conflicts have that ???
● What levels of vision ??? - IMPACTS OF CONFLICT
■ it obscures the vision: :the central subject is forgotten, we look for ways to tear down the opponent
■ it paralyses production :employees no longer collaborate, they try to protect themselves and to harm
■ it poisons the future :everyone thinks at a later revenge, which will offset the losses it has suffered
● What impact has priority ???
● What action is mandatory ???
Trainees involved :
team leaders
useful Prerequisites :
communication, conflicts,Life signs,
leadership,
Your job ? let's see!
risks.
Pour réussir
_
team leaders
useful Prerequisites :
communication, conflicts,
Life signs,
so you have to manage them
leadership,
Your job ? let's see!
it is "give a success to your team !!!"
risks.
Pour réussir
« longtemps »,
pensez-y
« constamment »
_
_
_
Frequent argument :
it’s the fault of the other one
it’s the fault of the other one
This universal amazing diagram